ONE-DAY ROLE PLAY-BASED TRAINING IN ENGLISH LANGUAGE

The need is clear: a healthy, vibrant workplace where managers engage both the hearts and the minds of individuals and teams, bring the best out of people to achieve high performance results, and are able to evoke the full and willing commitment of employees to apply their energies to achieving corporate goals.

HOW COACHING LEADERS CAN BENEFIT YOUR ORGANIZATION

• Coaching leaders are skilful at engaging, enabling and empowering staff members
• Coaching leaders are good at creating a trustful work environment that is conducive to open communication and creative problem solving
• Coaching leaders help to build a positive and healthy company and team culture which results in higher employee engagement and performance
• Coaching leaders both challenge and support others and demonstrate and demand accountability
• Coaching leaders nurture leaders at all levels of the organization.

Coaching as a meaningful conversation between leaders and subordinates can bring a new quality to the relationship between leaders and followers. Coaching encourages independent thinking and solution focus, it unleashes creative potential and links individual focus with overall company objectives. It creates new levels of awareness, goal and action orientation and accountability.

High levels of complexity and uncertainty are the order of the day, leaders can no longer assume they can know or control everything what goes on. Plans must be adapted constantly to changing conditions and individuals and teams need to get empowered to work toward using their best capabilities and judgments in the moment. In these circumstances, the role of leadership shifts to one of shaping the understanding, development, and learning of team members so they can act both independently and in concert with the goals of the whole organization. The role of the leader becomes more and more the one of a facilitator and coach.

How do you increase your skills as a coaching leader? First, you look at who you are as a leader. Coaching happens from the inside out. It starts as all leadership development with self-awareness and self-reflection, knowing who you are and what your own strengths and weaknesses are. Emotional intelligence is central to good coaching and as strong belief in the potential of others, excellent listening skills are essential as well as the ability to ask powerful and thought-provoking questions.

In this one-day program participants

• Learn about the fundamentals of coaching
• Learn about the core competencies of a great coach
• Learn to plan and conduct brief coaching conversations
• Learn to apply a coaching model (G.R.O.W. model)
• Learn to manage poor performance in a coaching style 
• Improve coaching skills through exercises, role plays and feedback 
• Create an individual development plan for further improvement of coaching effectivenes

Key Features of this Exercise-Based Training are:

Three role plays for practising coaching skills
Three video clips demonstrating good coaching practice
A competency model for developing a coaching style of leadership.
Self-assessment of preferred leadership styles
Self-assessment of coaching competencies.

The GROW Model as a guideline for a coaching conversation is introduced and participants will practice it during a role play.

AGENDA

9.00 am – 9.15 am        Introduction

• Expectations of Participants
• Course Overview 
• Purpose, Definition and Concept of Coaching
• Exercise: What is Coaching, what is Not

9.45 am – 10.30 am       Key Competencies of a Coach

• Essential Coaching Qualities 
• Key Competencies of a Coach
• Listening Skills and Attending to the Client's Agenda
• Asking Powerful and Evocative Questions
• Facilitating the Process and the Client's Learning

10.30 am – 10.45 am      Coffee Break

10.45 am – 12.15 pm      Performance Coaching: From Telling to Coaching

• Video: Managing Poor Performance
• Understanding Root Causes of Poor Performance
• Case Study 
• Exercise and Role Play
• Debriefing, Feedback and Group Discussion

12.15 pm – 13.00 pm      Lunch Break

13.00 pm – 14.30 am      The GROW Model

• The GROW Coaching Model
• Video: Building Confidence (GROW Model in Practice)
• Role Play, Debriefing and Group Discussion
• Group Exercise: Asking More and Better Questions

14.30 pm – 14.45 pm     Coffee Break

13.00 pm – 14.30 pm     The Coaching Style Leadership

• Self-Assessment of Preferred Leadership Style
• Discussion: when to use which Style
• Coachable Moments 
• Video: Delegating a New Role
• Review of Key Learning Points 
• Role Play, Debriefing and Group Discussion

14.45 pm – 15.00 pm      Coffee Break

15.00 pm – 16.30 pm      Further Developing Coaching Competencies

• Review: What Skills are Needed to Be a Coach?
• The Five Core Coaching Competencies 
• Role Play, Debriefing and Group Discussion 
• The Seven-Step Coaching Session Structure
• Self-Assessment: Coaching Effectiveness Profile
• Achieving Behavioral Change through Coaching

16.30 pm – 17.00 pm      Summary, Q&A, Feedback

• Summary of Key Learning Points
• Q&A
• Feedback

For online payments please indicate SHA2015-09-24

Speakers

Dr. Laurenz Awater

General Manager and Corporate Trainer

Dr. Laurenz Awater

General Manager and Corporate Trainer

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Dr. Laurenz Awater is a people and organization development expert with more than 20 years of China experience. He works as management consultant and trainer for international corporations operating in China. As head of the Shanghai INNOVA Management Institute Dr. Laurenz Awater has been organizing and facilitating high-level consulting-style executive workshops in China since 2003.

INNOVA supports its corporate clients with customized development solutions to bring about performance-enhancing changes in the way organizations and teams are working. Our inhouse training solutions stand out for their innovative design, passionate way of delivery and their learning methodology stressing experience, reflection, interaction and results. Solutions offered cover management skills training, leadership coaching, team development and change management workshops and corporate culture alignment program.

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